Storytelling (Strategic)

Storytelling was originally an advertising technique but is now associated with brand strategy. It is also called, for added polish, Strategic Storytelling. This is a concept and a professional practice, as opposed to a copywriting technique. As such, it is a form of Strategic Consulting.

Strategic storytelling calls for creating stories about how people experience a brand. Thus, things like features, benefits, and UVP are revealed through characters’ experience with them in a brief story rather than through, for example, bullet points. Story characters could be customers, constituents, employees, owners, execs, etc. 

Other common business-world synonyms include the slightly more abstract concepts, Narrative Messaging and Strategic Narrative.