A message map is an analytical process that creates a tactical tool, perhaps captured in a document, that investigates and documents elements such as:
- Brand identity
- Sub brands
- Product lines/extensions
- Positioning
- GTM strategy
- Target audiences
- Audience problems/fears
- Pricing
By taking stock of all of these elements in one place, and understanding their relationships, a messaging map becomes an approach to creating effective messaging.
Secondarily, it can create messaging uniformity across large teams and disparate sales and marketing campaigns, materials, etc. As such, it can be useful to capture the messaging map as a single document, such as a slide deck.